WC
Wanda C
1 reviews | Active since Mar 2020
05 Feb 2025, 12:30
Superfund
I really do not know what i must do now to receive my provident fund from this company, since October they have been telling me stories, the way they don't care about people it is very concerning.
Helpful (0)
Replies (8)0
Replies (8)
Old Mutual's replyOfficial
05 Feb 2025, 12:37Good day Wanda,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Feb 2025, 12:37
Official
Good day Wanda,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
WC
Wanda C's updateReviewer Update
06 Feb 2025, 15:21I have never seen a company that does not care about people as this one, what is so difficult to pay out my claim since October last yr.
WC
Wanda C's update06 Feb 2025, 15:21
Reviewer Update
I have never seen a company that does not care about people as this one, what is so difficult to pay out my claim since October last yr.
Old Mutual's replyOfficial
06 Feb 2025, 15:27Hi Wanda, our team has been made aware of your request, and you will be contacted within 3-5 business days, this could be in the form of an email as well.
Old Mutual's reply06 Feb 2025, 15:27
Official
Hi Wanda, our team has been made aware of your request, and you will be contacted within 3-5 business days, this could be in the form of an email as well.
WC
Wanda C's updateReviewer Update
06 Feb 2025, 18:57This has been going on since October, this 3-5 business days, you have been saying it everyday what is it that you are investigating
Can you tell me plz
Can you tell me plz
WC
Wanda C's update06 Feb 2025, 18:57
Reviewer Update
This has been going on since October, this 3-5 business days, you have been saying it everyday what is it that you are investigating
Can you tell me plz
Can you tell me plz
Old Mutual's replyOfficial
06 Feb 2025, 19:13Good day Wanda,
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
Old Mutual's reply06 Feb 2025, 19:13
Official
Good day Wanda,
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
We can assure you that one of our consultants will reach out to you today to assist you further.
Regards
Old Mutual Complaints Management
WC
Wanda C's updateReviewer Update
06 Feb 2025, 19:15At this time of the day but they could not contact me for almost 4 months
WC
Wanda C's update06 Feb 2025, 19:15
Reviewer Update
At this time of the day but they could not contact me for almost 4 months
WC
Wanda C's updateReviewer Update
07 Feb 2025, 15:15 We can assure you that one of our consultants will reach out to you today to assist you further.
till now i have been waiting for feedback or a call with no Suprise nothing has happened
till now i have been waiting for feedback or a call with no Suprise nothing has happened
WC
Wanda C's update07 Feb 2025, 15:15
Reviewer Update
We can assure you that one of our consultants will reach out to you today to assist you further.
till now i have been waiting for feedback or a call with no Suprise nothing has happened
till now i have been waiting for feedback or a call with no Suprise nothing has happened
Old Mutual's replyOfficial
07 Feb 2025, 15:26Hi Wanda, a follow-up has been sent to the relevant team. We sincerely apologise for the inconvenience this has caused you.
Old Mutual's reply07 Feb 2025, 15:26
Official
Hi Wanda, a follow-up has been sent to the relevant team. We sincerely apologise for the inconvenience this has caused you.