1 reviews | Active since Jan 2023
Superfund Claim not paid after 3 months!!!!
I'm beyond livid at this point with how my Superfund claim is being handled. I resigned at Nedbank in October 2022, the Superfund claim form was filled in and submitted on the 28th of October 2022. I was told I need to wait 4 weeks to be removed from the system before the claim can be submitted. After numerous calls and different stories from Superfund consultants, on the 15th of December I was advised that the claim with take 15-20 working days to be processed. We are now wrapping up January and I still haven't received my Provident fund. I hate Old Mutual with every fibre in me. I'm subjected to so much financial distress and anxiety because of *********** and useless company that is keeping my money for no reason. I want my damn money Superfund!!!!
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
