NM
Nolwazi M
1 reviews | Active since May 2026
04 Sept 2026, 10:36
SuperFund
I spoke to your agent called Keisha on the phone. Very rude and didn’t handle my matter and avoided the call in putting me into line, Call avoidance. Please check the call log. I was called to ask OM if they have received the confirmation of the date of termination, very argumentative and does not help at all. I need a supervisor to call me back as soon as possible
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Old Mutual's replyOfficial
04 Sept 2026, 11:00Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Sept 2026, 11:00
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management