Super Fund payout delaying

I submitted my super fund payout claim which was acknowledged on 28 January 2016 and to date nothing has yet been processed and do not have a conclusive date when payout will be concluded. Numerous calls and complaint logs have yielded nothing, this is extremely poor service and I will not consider any Old Mutual product or recommending anyone. The following ref numbers yielded nothing as my payout is not processed:<br> <br> CEE***<br> CEE***<br> CEE***5<br> CA***8<br> CEM160381<br> <br> I am absolutely frustrated and would like this issue to be resolved urgently.