ZN
Zintle N

1 reviews | Active since Mar 2018

12 Mar 2018, 13:15

Super fund pay out

Can my Super fund claim please be sped up, I don't mind a penalty fee, why is it that a penalty is charged if you need your money paid urgently but it takes 20 working days, May it please be paid its an emergency.

0
Replies (2)
Old Mutual
Old Mutual's reply14 Mar 2018, 16:25
Official

Dear Zintle

I apologise for the delay in responding. I have just tried calling you and I have left a message. You are welcome to call me back, however I have escalated this to the Complaints Management team in Superfund to urgently investigate and contact you and provide you with feedback.

Kind regards

Belinda Hunt

Complaints Management

Best regards,

Old Mutual
Old Mutual's reply14 Mar 2018, 19:18
Official

Dear Zintle

We have escalated this to our Super Fund management to make contact with you directly and provide us with feedback.

Kind regards

Belinda Hunt

Complaints Management

Best regards,