Super Fund? Old Mutual Wishes!
I received a msg on the 17/03/2016 to advise that my pension fund money would be paid with 24 hours. Today is the 13/04/2016. I have sent my banking account statements as well as called the \Super Fund\" call centre.<br> <br> The reply is: \"We're looking into it and no funds have returned on their side.\"<br> An actual answer would be nice in stead of a Shew wee!!! <br> <br> I didn't get the money, So where is it Old Mutual?<br> <br> Come on Old Mutual, is this the kind of service customers can expect?<br> <br> "
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Old Mutual's replyOfficial
13 Apr 2016, 12:07Hello Lisapul@nedbank,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply13 Apr 2016, 12:07
Official
Hello Lisapul@nedbank,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management