LG
Lucy G
1 reviews | Active since May 2019
06 Dec 2023, 10:29
Super fund Claim nightmare
What a pathetic and unprofessional service I got from old Mutual super fund service. I made a withdrawal claim and it was promised to be paid before the 1/12/2023 the payment was not made, I called them just to find out what happened, is when I was told that Sars have rejected my tax matter, so my question is if didn't call them how will I know.
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
06 Dec 2023, 10:53Dear Lucy
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply06 Dec 2023, 10:53
Official
Dear Lucy
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
LG
Lucy G's updateReviewer Update
06 Dec 2023, 11:35Dear Coleen
Please provide time frames of ur investigate.
Please provide time frames of ur investigate.
LG
Lucy G's update06 Dec 2023, 11:35
Reviewer Update
Dear Coleen
Please provide time frames of ur investigate.
Please provide time frames of ur investigate.