Submitted conflicting amount to SARS

Item: Old Mutual
Rating: 1
Author: Bernard M

Old mutual submitted documents to SARS which do not correspond with amounts submitted. I can not submitted my tax return, unless old mutual fix the problem. Old mutual failed to respond to my email and the can not get assist via telephone or call centre.

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

06 Jul 2021, 18:16

Dear Bernard M

Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management

Old Mutual's reply06 Jul 2021, 18:16

Official

Dear Bernard M

Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management

Bernard M's updateReviewer Update

09 Jul 2021, 04:10

You have not called or emailed me.nothing was communicated and the issue at SARS is not fixed. You failed to keep your promise

Bernard M's update09 Jul 2021, 04:10

Reviewer Update

You have not called or emailed me.nothing was communicated and the issue at SARS is not fixed. You failed to keep your promise