1 reviews | Active since Jun 2016
Stumbling Blocks to Disinvesting
<p>It is always so easy to take up an Old Mutual Policy/Investment, but it becomes such a hassle when one needs to disinvest/cancell, even after calling in and getting confirmation that the documents were received I still got a call three days later saying my documents were incomplete, then came the promise for a payment within 48 hours, another promise not kept, it seems no one at the Contact Centre/Customer Services leaves the TFC values</p>
Hi Mongamele,
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Hi Mongamele,
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Hi Mongamele,
I refer to the telephone call made and email sent. As confirmed, the payment has been processed. Thank you for your time and allowing us to respond on matters.
Kind regards
Thabiet Mintin
Complaints Management
Hi Mongamele,
I refer to the telephone call made and email sent. As confirmed, the payment has been processed. Thank you for your time and allowing us to respond on matters.
Kind regards
Thabiet Mintin
Complaints Management