LM
Leroy M

1 reviews | Active since Mar 2014

23 May 2023, 09:08

Struggle with payout

Please help... last year September i struggle with oud mutual... They payout . Its my ex wife has policy with them. The court decree states im must share .. with a half amount... I struggled to get payout. . It's 3nd i submitted decree and bank detail..and copy id...The loose documents...i went up personally apply at the branch in Krugersdorp Gauteng...i sent them a plenty email..no luck to get payout... Please help....

0
Replies (5)
Old Mutual
Old Mutual's reply23 May 2023, 09:11
Official
Good day Leroy 

We received your review of 23 May 2023. 

We apologise for your service experience.  We will investigate this matter and contact you to provide feedback . 

Kind regards 

Coleen Aanhuizen 
Old Mutual Customer Complaints  

Best regards,

LM
Leroy M's update23 May 2023, 09:26
Reviewer Update
HI
Do about  something it ...Thank you 
Old Mutual
Old Mutual's reply23 May 2023, 10:45
Official
Hi Leroy, you have received an email response regarding the matter. Please forward the documents in response to our email. Thank you.

Best regards,

LM
Leroy M's update23 Jun 2023, 12:29
Reviewer Update

I VE running for approved letter sars which has tax.. I ve supply  divorce decree  ..i am Went  the branch in town (Krugersdorp) Last September and one year numerous copies..U mad ..i go to ombudsmen said to you want help me... the always supp**** my bank last year September..I am not supply more copies   ..I want my money  .. other i am court going to subpoena oud mutual.. The one beg u making beg for my money...Ive copies to back how making  im beg for my money..I going for damages and time wasting.  I went to branch in Krugersdorp town..Enough!!! This is 2nd writing hello peter the ombudsmen.. I had with oud mutual..oud mutual Is not pressure Nick do change A document  .. They sit and relaxing yet i hear a suffer a stroke.. 
Old Mutual
Old Mutual's reply29 Jun 2023, 18:07
Official
Good day Leroy, our team has been in touch with the Member via email, as we could not reach her telephonically

Best regards,