WJ
Whitney J
1 reviews | Active since Oct 2023
24 Oct 2023, 14:58
Stop Taking hard working people's Money for a Joke.
I've got such bad anxiety from how much life has changed since covid... Yet 2 things remain the same. 1 - my Debit order 2- unprofessional service. It's so bad that I have panic attacks when I think of my child's future and how you I get treated by Old Mutual. I can't speak to an agent-the mentality is Money driven. I need to speak to management, Because there is no way I fail a security question for a landline number, when I never owned a land line. MAKE IT MAKE SENSE. STOP coming up with new initiatives and focus on your current clients who's money you guys take every month.
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Replies (1)Old Mutual's replyOfficial
24 Oct 2023, 14:59Good day Whitney
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon
Old Mutual Complaints Management
Old Mutual's reply24 Oct 2023, 14:59
Official
Good day Whitney
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon
Old Mutual Complaints Management
