pM
phillipine M

1 reviews | Active since Jun 2011

11 May 2025, 09:49

STOP MESSING UP MY CREDIT PROFILE

To my shock I woke up this morning to an sms saying that my loan application has been declined. Went and checked my credit profile, they did credit check without my authorisation. I have never app**** for a loan from Old Mutual sigma, they need to remove their enquiry from my credit profile. Who on earth is giving our personal information to these companies? I'm not looking for a loan and never app**** for a loan from old mutual sigma. Old Mutual stop playing around with my personal information I don't need a loan from you and remove your enquiry from my credit profile and come back with an answer on who the hell app**** for a loan using my details. HOW DID THEY SUBMIT A LOAN APPLICATION USING MY PERSONSL INFORMATION

OLD MUTUAL-SIGMA

0
Replies (1)
Old Mutual
Old Mutual's reply11 May 2025, 09:56
Official
Good day Phillipine,

We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.

Regards
Old Mutual Complaints Management