SM
Sizeka M
1 reviews | Active since Oct 2024
30 Oct 2024, 18:27
Stop *****ing my money
I took the funeral policy for my mom in June 24 hour later I told the consultant that I wa to cancel the policy because I got a better offer. She told me that I must visit the branch. I went to old mutual branch in Cape Town and I was informed that there is no policy in my name. I never authorise the debit order mandate. But the money have been taken to my account by Old Mutual for 3 months now 326 I visited the branch I was informed to bring bank statement indicating the debit order and affidavit. To my surprise I am so debited for the policy I said I don't want after I signed up over the phone in 24 hour and the money that you are deducting I did not approve it at all please refund my money
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Replies (3)SM
Sizeka M's updateReviewer Update
04 Nov 2024, 18:42I was informed to send the screen short reflecting debit order, and I did that. How long does the investigation take because I want the money that you stole to my account bank as soon as possible? I did not permit you to debit my account, and I have been to the branch many times without any help. Now, even on this platform, you continue not bringing resolution; the only thing I want is my money. I said I don't want the policy just after 24 hours of signing up, then someone called me today. I missed the call, but I called back, and this person avoided my call by promising a call back. I did not get a call back. You have my bank account. I want to see my money reflected in my account tomorrow, or I will take legal action against you.
SM
Sizeka M's update04 Nov 2024, 18:42
Reviewer Update
I was informed to send the screen short reflecting debit order, and I did that. How long does the investigation take because I want the money that you stole to my account bank as soon as possible? I did not permit you to debit my account, and I have been to the branch many times without any help. Now, even on this platform, you continue not bringing resolution; the only thing I want is my money. I said I don't want the policy just after 24 hours of signing up, then someone called me today. I missed the call, but I called back, and this person avoided my call by promising a call back. I did not get a call back. You have my bank account. I want to see my money reflected in my account tomorrow, or I will take legal action against you.
SM
Sizeka M's updateReviewer Update
05 Nov 2024, 09:41SM
Sizeka M's update05 Nov 2024, 09:41
Reviewer Update
SM
Sizeka M's updateReviewer Update
05 Nov 2024, 09:44I receiveed the email fro. This email address requesting the screenshot and I sent them ***
SM
Sizeka M's update05 Nov 2024, 09:44
Reviewer Update
I receiveed the email fro. This email address requesting the screenshot and I sent them ***