STINKING, PATHETIC SERVICE!!!!!

You have given us a WhatsApp number to engage with you on, the next thing when I try and get my claim status on it I apparently "my details don't match what you have on your system" My claim was suibmitted on the 18 May, but from then on up until today "contributions are collected and allocated before my claim can be processed" - ***???

I called on more than one occasion and some clueless Mpho Kgomo could not give me straight answers about the actual status of my claim, saying the "system is still updating" I asked her how long does your system updated coz I got the same answer last week as well, she cod not give me an answer and I asked for her Superior I held on for close to 10 minutes before she came back to say "my manager cannot come to the phone now, I'll ask him to phone you back" I asked for the manager name she said Mr Kotze, needless to say I have been waiting for Mr Kotze s call since then.

Please remind me never to use your pathetic services, EVER AGAIN!!!!