Stinking attitude from Old Mutual

Old Mutual service @Diepkloof Square stinks. The helpdesk/receptionist @Diiekloof Square is doing the most through ensuring that Old Mutual clients like myself cancel our policies as she lacks interpersonal skills. Several times I visited the Diepkloof Square Old Mutual I've been met with hostility from that woman. I'm sure Old Mutual has placed her in that position to do that. No warm greetings and the only thing she's interested in is the ID documents even when I explain that you've been there for one and the same thing that has nor been resolved. She'll make sure you hate Old Mutual with passion n cancer whatever product you have with them ASAP. IJOOOO how I wish Old Mutual reps can visit my workplace I'll give them the taste of their medicine. She'll tell you in your face that what the reps do n what she does is completely different. So I wish my colleagues, friends and family can do the honorable bcos it's not like it's a free service after all we pay each month. She's the audacity to tell to either report your complain with SAPS or through Old Mutual complaints unit. What a heck