TM
Thabile M

1 reviews | Active since Apr 2015

22 Apr 2015, 14:59

Still no funds in my account

Hi Belinda<br> Thanks for the feedback to say the payment was made on the 17th of April. I still don't have the money. I called Carlo yesterday who has promised to give me feedback and I was told he only received the tax directive back from SARS yesterday. He then sent me an email to say he will request further processing of the payment and will confirm once the payment has been completed. Till now I have not heard from him. I sent him and email this morning to find out how far things are and I still don't have the response. I am actually beyond been gatvol with you guys. I am actually spitting snakes as I a writing this report.

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Replies (1)
Old Mutual
Old Mutual's reply22 Apr 2015, 16:54
Official
Hello @makantonto,

I apologise for the misinformation provided regarding the payment. I will investigate and confirm with you.

Kind regards
Belinda Hunt
Complaints Management