Still no disinvestment payout
<p>I requested a full disinvestment ( ********** 3) from my policy on 04/07/2016 and till today no payment has been received and call centre is unable to provide a reason for the delay, each person gives me a different explanation.</p> <p> </p> <p>I am highly dissapointed in the service received and would not recommend to anyone that they invest with old mutual.</p>
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Replies (4)0
Replies (4)
Old Mutual's replyOfficial
27 Jul 2016, 10:52Good day
Thank you for bringing this matter to our attention. We will investigate and provide you with feedback to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply27 Jul 2016, 10:52
Official
Good day
Thank you for bringing this matter to our attention. We will investigate and provide you with feedback to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
's updateReviewer Update
28 Jul 2016, 06:20I still don't know when I will get MY money!!!
's update28 Jul 2016, 06:20
Reviewer Update
I still don't know when I will get MY money!!!
's updateReviewer Update
29 Jul 2016, 13:42Hi Coleen
I have not received any feedback after our conversation the other day.
Please assist
's update29 Jul 2016, 13:42
Reviewer Update
Hi Coleen
I have not received any feedback after our conversation the other day.
Please assist
's updateReviewer Update
01 Aug 2016, 06:28Still no feedback.....
's update01 Aug 2016, 06:28
Reviewer Update
Still no feedback.....