RL
Rory L
1 reviews | Active since Jan 2013
31 Jul 2015, 09:00
Still debiting my account after cancellation
I closed my account at Old Mutual. They paid my investment to me on 25 July 2015 and then they debited my account for the monthly contribution on 26 July 2015. They should not have debited my account as I cancelled my policy.
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Old Mutual's replyOfficial
31 Jul 2015, 09:21Hello rory.lodewick,
Thank you for bringing the matter to our attention.
We will investigate and provide feedback to resolve.
Kind regards
Belinda Hunt
Complaints Management
Thank you for bringing the matter to our attention.
We will investigate and provide feedback to resolve.
Kind regards
Belinda Hunt
Complaints Management
Old Mutual's reply31 Jul 2015, 09:21
Official
Hello rory.lodewick,
Thank you for bringing the matter to our attention.
We will investigate and provide feedback to resolve.
Kind regards
Belinda Hunt
Complaints Management
Thank you for bringing the matter to our attention.
We will investigate and provide feedback to resolve.
Kind regards
Belinda Hunt
Complaints Management