FK
Fentse K
1 reviews | Active since Jun 2021
06 Feb 2026, 10:15
*****sters of note!
*****sters! Canceled policy in November 2025, Premium still being deducted 3months later. Each month i call in to complain, I send emails they tell me its been canceled but why the hell are you still deducting!The complaints line is useless, call centre agents are useless,they tell you something different eveytime! Old Mutual is simply a *****, a ****!!!! DO NOT USE THIS COMPANY FOR ANYTHING! If you already have a product with them, CHANGE IT otherwise you will regret!
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Old Mutual's replyOfficial
06 Feb 2026, 10:22Good day Fetse,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Feb 2026, 10:22
Official
Good day Fetse,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management