CM
Chriseldah M

1 reviews | Active since Jul 2022

24 Aug 2023, 08:33

*****sters

Policies where opened *****ulently in my name in May 2023, I contacted them and they were cancelled. Yesterday 23 August 2023 I got a massage for another policy I did not open. I sent them an email yesterday which they haven't rep****. I have a life cover with them and I'm shopping around for a new one, it's clear I am not safe with Old Mutual. I'm even scared my family might face problems with claims when I'm iv passed on.

0
Replies (1)
Old Mutual
Old Mutual's reply24 Aug 2023, 08:35
Official
Dear Chriseldah

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management