BD
Beverley D
1 reviews | Active since May 2016
17 Jul 2020, 17:33
*****ing clients money
My retirement fund never reached my account! Funny ne!
I received statements saying my fund was paid into my acc on the 12 of June 2020. Never was there even an attempt to show that money was paid into my account. And now when i try to get answers from them they go quiet on me! Not even an call to say they investigating or anything!
Shoprite Pension Fund informed me that they logged the payment to Old Mutual for pay out!
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Old Mutual's replyOfficial
20 Jul 2020, 09:44Dear Beverley D
We are sorry to hear about the service experienced.
We will investigate and contact you directly to resolve.
Regards
Complaints Management
We are sorry to hear about the service experienced.
We will investigate and contact you directly to resolve.
Regards
Complaints Management
Old Mutual's reply20 Jul 2020, 09:44
Official
Dear Beverley D
We are sorry to hear about the service experienced.
We will investigate and contact you directly to resolve.
Regards
Complaints Management
We are sorry to hear about the service experienced.
We will investigate and contact you directly to resolve.
Regards
Complaints Management