EL
Elmo L

1 reviews | Active since Mar 2009

11 Dec 2023, 13:27

Stay away, you WILL regret doing business with them!!

Worse company ever, never ever deal with them, they pathetic!!!! I have to hold 30 minutes before someone answers the phone, and then they want to transfer me back into the queue to speak to someone else, this is after months of emails that their automated system confirms they received.

0
Replies (2)
Old Mutual
Old Mutual's reply11 Dec 2023, 13:30
Official
Dear Elmo

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management
EL
Elmo L's update18 Dec 2023, 11:54
Reviewer Update
One week later, no email, phone call, or SMS is still the most useless company in South Africa.