1 reviews | Active since May 2013
Stay away from Old mutual money account.
I had a money account which was in active for a while.Daughter matriculated and her savings funds was needed for Tuition fees. Account was re opened and a extra R100 charged for a replacement fee in order for us to receive the money. 5days later i received a call the account will be terminated. I asked for a reason but received no answer. 2min later i received a termination letter and my app was immediately suspended with my funds. Went to the branch but was unable to assist. Numerous calls to Customer service which are transferring me from the one person to the next. What i experience today was a total joke. People don't know what they are doing. Why re opened the account for it to be closed out of the blue. Upskil your staff more in order to give answers to your pathetic games. My childs fees had to be paid today but thats not ur companies problem
I logged my complaint on the 16th and today is the 18th but I am still waiting for a answer. I need access to my funds as soon as possible. My account has been frozen for whatever reason and i still do not know why.
I logged my complaint on the 16th and today is the 18th but I am still waiting for a answer. I need access to my funds as soon as possible. My account has been frozen for whatever reason and i still do not know why.
