STAY AWAY FROM OLD MUTUAL

PLEASE Don't take out a Life Policy and then try to cancel. Its been 3 months and counting! I have dealt with about 4 different consultants, with automated responses every few days. They have received the necessary documents from FNB in 2018. I am still waiting as of a formal letter sent the 4th May by me to cancel this policy. FNB and OM have been back and forth and OM haven't had the decency to call and reassure etc. yet they take my debit order on time very month. They rejected the refund and nobody is getting back to me .

Definitely will not refer or recommend them to anyone. I still wait to hear from complaints department or someone higher than a call centre agent to assist me.