STARK RAVING FED UP

I have been retired for the past 14 years, and in this time my husband took out a little investment with a savings for myself. Because I'm not working and he's the bread winner I obviously don't have things on my name, as we don't have accounts only your day to rates etc which is all on my husband's name. With that you cannot open up bank accounts as the bank requires proof of address. So, Nedbank also doesn't have Joint accounts where we have a bank and I have signing power on this accounts. In applying for the savings to be xfered into this account. I completed a form from OM authorizing OM to xfer the monies into that account, the bank gives a letter stating that it's in my husband name and I sign to say I authorize etc etc and I also make a copy of my bank card to show them that's my bank card. After submitting the documents, OM replies a week later to say they need another letter from the bank starting that I have signing power on the account, when you send them an email to say please call me and you advise them of how they waste your time and what was the reason for completing their form authorizing them your husband and the whole damn world yes pay my money into that account no one calls no replies to your email. What I don't seem to understand is they forget it's not monies that they giving you it's your own damn money. But a ***** gets away with it. I am do damn mad????