Staff unable to read or reply with understanding

I do not have time for *********** staff who are using generic responses to finalise my payout. There is no turn around time or next steps given. Just seems more more an excuse to delay payout. I am not going to resend any documents just for a R20 difference I mean really now.

The funniest part is that they take two days to respond to a query only to send a generic response. You mighy as well replace them with robots who will have more common sense