staff make repeated errors
I have now emailed Old mutual 5 times to correct my beneficiary details and they keep spelling the names wrong... now my surname is AshMord!!! not Ashford!!! useless!!!
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Old Mutual's replyOfficial
28 Jan 2020, 10:37Dear Marco Ashford
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent SellidonOld Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent SellidonOld Mutual Complaints Management
Best regards,
Old Mutual's reply28 Jan 2020, 10:37
Official
Dear Marco Ashford
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent SellidonOld Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent SellidonOld Mutual Complaints Management
Best regards,