MN
Mayenzeke N
1 reviews | Active since Jan 2026
13 Jan 2026, 09:22
Specifically, Nadia Davids give attention to my log please and provide feedback that the issue on my profile has been sorted.
I've had issues accessing my Old Mutual Rewards since last year October/November. I have called more times than I can count, emailed as well and the last response received was on the 31st of December 2025 also apologising for the delayed response. I've called again this morning to follow up and am still being told they will follow up. At this point this is getting ridiculous. Old Mutual Rewards please sort this out urgently.
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Old Mutual's replyOfficial
13 Jan 2026, 09:47Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply13 Jan 2026, 09:47
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management