NY
Neville Y
1 reviews | Active since Mar 2009
13 Mar 2023, 10:29
Spammed by Voice Calls
I am being phone call spammed by Old Mutual. Several times a day. Call centre is NCC. I have asked to stop it. I get several calls each day from an 083 365 ***x number. I have blocked the numbers but the last 4 digits are never the same. Old Mutual - your name is becoming a bad smell. How do I get you off my back?
Helpful (0)
Replies (7)0
Replies (7)
Old Mutual's replyOfficial
13 Mar 2023, 10:36Dear Neville
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply13 Mar 2023, 10:36
Official
Dear Neville
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
NY
Neville Y's updateReviewer Update
17 Mar 2023, 13:06Hi - no improvement. Another spam call this morning. Bad news. Please respond again.
NY
Neville Y's update17 Mar 2023, 13:06
Reviewer Update
Hi - no improvement. Another spam call this morning. Bad news. Please respond again.
NY
Neville Y's updateReviewer Update
17 Mar 2023, 13:09I see you said you will contact me. If you try to call me from those 083 385 ***x numbers I will not answer the call. Email me and I will give you another number on which to call. Or SMS me. Or whatsapp message or voice me.
NY
Neville Y's update17 Mar 2023, 13:09
Reviewer Update
I see you said you will contact me. If you try to call me from those 083 385 ***x numbers I will not answer the call. Email me and I will give you another number on which to call. Or SMS me. Or whatsapp message or voice me.
NY
Neville Y's updateReviewer Update
17 Mar 2023, 15:33Standard meaningless boiler plate reply, which you have already responded with earlier in this conversation. Do you always reply like this without reading the client's original message? Come on Old Mutual. I was an Old Mutual client for 40 years. You have now stooped to the level of cheap companies offering loans or funeral policies.
NY
Neville Y's update17 Mar 2023, 15:33
Reviewer Update
Standard meaningless boiler plate reply, which you have already responded with earlier in this conversation. Do you always reply like this without reading the client's original message? Come on Old Mutual. I was an Old Mutual client for 40 years. You have now stooped to the level of cheap companies offering loans or funeral policies.
NY
Neville Y's updateReviewer Update
20 Mar 2023, 11:18I have now rep****
NY
Neville Y's update20 Mar 2023, 11:18
Reviewer Update
I have now rep****
NY
Neville Y's updateReviewer Update
21 Mar 2023, 08:55Hello - another spam call this morning. I am busy with other things and the ringing phone distracts my attention, but so often only gives 3 rings and stops. Old Mutual AGAIN!!!!
Get off my back! Of course no contact from you.
Get off my back! Of course no contact from you.
NY
Neville Y's update21 Mar 2023, 08:55
Reviewer Update
Hello - another spam call this morning. I am busy with other things and the ringing phone distracts my attention, but so often only gives 3 rings and stops. Old Mutual AGAIN!!!!
Get off my back! Of course no contact from you.
Get off my back! Of course no contact from you.
NY
Neville Y's updateReviewer Update
24 Mar 2023, 15:04I received an email saying that you " we have opted you out from marketing communication and the line of business which was attempting to contact you ." Thank you . Let's hope that it works.
NY
Neville Y's update24 Mar 2023, 15:04
Reviewer Update
I received an email saying that you " we have opted you out from marketing communication and the line of business which was attempting to contact you ." Thank you . Let's hope that it works.