SM
Sibonelo M
1 reviews | Active since Apr 2019
27 Jun 2024, 13:18
Spam Mutual
This is the upteenth time your call centre has been harassing me for a product I am NOT INTERESTED IN! JUST REMOVE MY NUMBER FROM YOUR DATABASE AND NEVER CONTACT ME AGAIN! Even your call centre agent said today "she can't" see my number when I returned your stupid call (that I've now added to my blocked list) nor remove it when I offered to give it to her remove my number. Someone from management better make sure my details off your database BEFORE the end of this week!
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Old Mutual's replyOfficial
27 Jun 2024, 13:23Good day Sibonelo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,
Old Mutual's reply27 Jun 2024, 13:23
Official
Good day Sibonelo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Best regards,