Sort out Sars payment urgently and send me proof

Dear Old Mutual Team

I am writing to express my deep frustration and dissatisfaction regarding the ongoing issue with the SARS payment linked to my tax directive. This matter has been dragging on since March, and despite numerous follow-ups, it remains unresolved.

Old Mutual has repeatedly claimed that the funds have been paid over to SARS, yet SARS continues to confirm that no such payment has been received. This ongoing discrepancy is unacceptable and is now causing serious delays and complications on my side.

I am formally requesting the following, without any further delays:

1. Proof of payment showing that the funds were transferred to SARS.

2. Full transaction details, including payment date, reference numbers, and the SARS account the payment was made to.

This situation has gone on far too long, and I expect immediate action. If the funds were indeed transferred, it is your responsibility to provide evidence. If not, then please be honest so the matter can be resolved appropriately.

Please treat this as urgent and respond without delay.

Sincerely,

*** policy number