So much for to big to fail

Dear Reader, pull up a chair. I have a nice scary story to share with you.

Towards the end of 2022 I resigned and left my employer after having been with them for north of 20 years. As part of the offboarding process I was asked what must be done with my pension fund. I looked at the various options and decided to request that same be placed in a preservation fund. Signed the form and sent it through.

Roundabout the middle of December, I suddenly see a big jump in my account balance. So I check my account and I see to my utter horror, that my pension funds have been paid out to me. I was then advised that a hefty chunk of the funds had been deducted and paid over to SARS.

December is a time when most of SA goes on leave so getting this reversed and returning the money to OM was not an easy thing to do - but, I got it done.

I have been trying now for about 10 days or so to get an update on what has happened since as the trust relationship kinda fell apart. I have emailed and emailed and emailed to no avail. Ironically, if you want to take out a policy there are PLENTY of numbers to call. Not so much on the admin nightmare side of things.

SO, to anyone at OM reading this, please may I have an update on what's happening. I don't want another reference number I WANT A PROPER UPDATE with dates and times, stuff that will restore my faith in you.