MT
M T
1 reviews | Active since Apr 2018
26 Aug 2019, 10:45
Slow Service from Old Mutual
I've been chasing my final de-investment statement for many weeks. I've just getting apology e-mails, and all sorts of excuses from OM, for example, high call volumes.
OM: why is my simple request taking soooooo looooooong???
Please send me my final de-investment statement,
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Old Mutual's replyOfficial
26 Aug 2019, 11:10Dear Mr Thomas
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply26 Aug 2019, 11:10
Official
Dear Mr Thomas
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management