Slow Payout of Claim

Dear Sir/Madam<br> <br> The Data Factory, which is a beneficiary tracing company, was appointed by Old Mutual Corporate, representing the Old Mutual Superfund Unclaimed Benefit Preservation Pension Fund, i submitted all required documents for my claim to the datafactory via email for withdrawal of my claim on the 15th January 2016, i have not recieved the money as yet, i kindly ask the the payment be done as soon as possible <br> <br> Reference i was given is ***<br> regards<br> <br> <br>