SLA not kept.

Item: Old Mutual
Rating: 1
Author: rhandzeka L

I am unhappy with the service I am getting, I cancelled a policy on 30 May, I was advised funds Will in my account within 3-5 working days. 7 working days later and another visit to the branch, funds are still not in my account.

Helpful (0)

Replies (1)

Old Mutual's replyOfficial

08 Jun 2023, 06:19

Good day R Langa

We received your review on the 08 June 2023
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.

Regards
Bilqees Carelse
Old Mutual Complaints Management

Best regards,

Old Mutual's reply08 Jun 2023, 06:19

Official

Best regards,

SLA not kept.

About

Community

Businesses

Follow Us