CS
Carl S
1 reviews | Active since Oct 2019
15 Sept 2020, 14:38
*****s
after 3years i was due for 6month premiums on my funeral policy from 2017. in this time i was offered a premium holiday. of which i didnt pay for 6months. well not knowing this would affect the payout. now its if i am the wrong one. they are the ones who introduced me to the premium holiday.. now that they were suppose to payout. a person cant get hold of them. a consultant said he would come back to me with the recordings, but not. people please be aware of old mutual
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Replies (2)
Old Mutual's replyOfficial
15 Sept 2020, 15:34Dear Carl Smiy
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply15 Sept 2020, 15:34
Official
Dear Carl Smiy
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
CS
Carl S's updateReviewer Update
15 Sept 2020, 20:45will appreciate it. because to me i am under the impression because of the payout. now its all kinds of things i must hear. about i must first make 36payments before i can get a payout. so i am disturbed by this whole process
CS
Carl S's update15 Sept 2020, 20:45
Reviewer Update
will appreciate it. because to me i am under the impression because of the payout. now its all kinds of things i must hear. about i must first make 36payments before i can get a payout. so i am disturbed by this whole process