T
Thandi

1 reviews | Active since Dec 2025

24 Dec 2025, 21:02

Sir/Madam I'm Thandi Ntlhe from Pretoria having a problem with Old Mutual

Sir/Madam I'm Thandi Ntlhe from Pretoria having a problem with Old Mutual. They deducting my money without my consent since May 2025, claiming that I've joined funeral cover but I didn't.No benefitiary. I've went there making follow up, call them no solution but still they deducting my money. Ref number CEB*** Please help me to get back my money.

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Replies (1)
Old Mutual
Old Mutual's reply25 Dec 2025, 09:21
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management