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Cebile
1 reviews | Active since Feb 2026
01 Feb 2026, 14:27
Since om bank, I cou...
Since om bank, I couldn't find the loan that I app**** in my account
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Old Mutual's replyOfficial
01 Feb 2026, 15:33Good day Cebile,
Thank you for bringing this matter to our attention. We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. Please be assured that we are treating this matter with urgency and are conducting a thorough investigation. Should we require any additional information, we will contact you directly.
Kind regards,
Old Mutual Complaints Management
Thank you for bringing this matter to our attention. We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. Please be assured that we are treating this matter with urgency and are conducting a thorough investigation. Should we require any additional information, we will contact you directly.
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply01 Feb 2026, 15:33
Official
Good day Cebile,
Thank you for bringing this matter to our attention. We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. Please be assured that we are treating this matter with urgency and are conducting a thorough investigation. Should we require any additional information, we will contact you directly.
Kind regards,
Old Mutual Complaints Management
Thank you for bringing this matter to our attention. We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. Please be assured that we are treating this matter with urgency and are conducting a thorough investigation. Should we require any additional information, we will contact you directly.
Kind regards,
Old Mutual Complaints Management