DM
Dimpho M
1 reviews | Active since Jan 2025
07 Jan 2025, 17:36
since ive submitted ...
since ive submitted an withdrawal on my investment on the 28th december 2024,even now i havent received my deposit,when i login into the app it says payment on progress,so im disappointed with old mutual and want my money
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Old Mutual's replyOfficial
07 Jan 2025, 17:45Hello Dimpho M, thank you for reaching out and sharing your concerns with us. We sincerely apologise for the inconvenience you’ve experienced regarding your withdrawal. We understand how important this matter is to you.
Please rest assured that a complaint assessor will be in touch with you to address your complaint and provide you with an update on the status of your withdrawal. We value your trust and are committed to resolving this matter as quickly as possible.
Thank you for your patience, and we appreciate the opportunity to make this right.
Best regards,
Old Mutual Complaints Management
Please rest assured that a complaint assessor will be in touch with you to address your complaint and provide you with an update on the status of your withdrawal. We value your trust and are committed to resolving this matter as quickly as possible.
Thank you for your patience, and we appreciate the opportunity to make this right.
Best regards,
Old Mutual Complaints Management
Best regards,
Old Mutual's reply07 Jan 2025, 17:45
Official
Hello Dimpho M, thank you for reaching out and sharing your concerns with us. We sincerely apologise for the inconvenience you’ve experienced regarding your withdrawal. We understand how important this matter is to you.
Please rest assured that a complaint assessor will be in touch with you to address your complaint and provide you with an update on the status of your withdrawal. We value your trust and are committed to resolving this matter as quickly as possible.
Thank you for your patience, and we appreciate the opportunity to make this right.
Best regards,
Old Mutual Complaints Management
Please rest assured that a complaint assessor will be in touch with you to address your complaint and provide you with an update on the status of your withdrawal. We value your trust and are committed to resolving this matter as quickly as possible.
Thank you for your patience, and we appreciate the opportunity to make this right.
Best regards,
Old Mutual Complaints Management
Best regards,