IK
Innocentia K

1 reviews | Active since Jun 2011

29 Mar 2021, 18:02

SICK AND TIRED

IM NOT HAPPY WITH GROUP SCHEME CLAIMS DEPARMENT . I LOADED A DEATH CLAIM 3 WEEKS AGO TO DATE NO PAYMENT . ALL I GET SUBMIT DOCUMENTS WHEN I SUBMIT NO ACKNOWLEDGEMENT ALL I GET IS SUBMIT DOCUMENT I HAVE BEEN PAYING THIS POLICY WITH NO FAIL WHY DO I NEED TO BEG FOR MY CLAIM TO BE PROCESSED

0
Replies (1)
Old Mutual
Old Mutual's reply29 Mar 2021, 19:09
Official
Dear Innocentia

We are sorry to hear about your service experience. We will investigate and contact you directly to resolve. 

Regards 
Thabiet Mintin 
Complaints Management