DM
Dianne M

1 reviews | Active since Jul 2011

02 Jun 2015, 05:10

SHOCKING SERVICE STILL NO PAYOUT

My Endowment matured a year ago and i have been trying to draw my funds. i was told there was a cessation, this is only a small endowment policy. i am appalled by the lack of care and service.<br> i am needing my money extremely urgently and am at my wits end.<br> i need this to be taken to management and for this to be resolved .<br>

0
Replies (1)
Old Mutual
Old Mutual's reply02 Jun 2015, 06:08
Official
Hello Deemac,

I am sorry to hear about your service experience. We will investigate the matter and provide feedback to resolve.

Kind regards

Coleen Aanhuizen
Complaint Management