GM
Gina M
1 reviews | Active since Nov 2016
08 May 2020, 12:47
shocking service
I have been endlessly trying to get hold of a agent to arrange a payment holiday as from 10th june payment of my retirement policy on your *** number , I am transferred from pillar to post every time after 5 CALLS to you now and noone takes responsibity to assist , I have now too sent a mail to *** and still no feedback please get a agent to call me urgent as this is a critical arrangement I need to put in place
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Old Mutual's replyOfficial
08 May 2020, 16:15Dear Gina
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply08 May 2020, 16:15
Official
Dear Gina
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management