SHOCKING SERVICE

I have been trying to get my previous fund paid out to me for several weeks now and still today I am met with more excuses and no progress. One portion was paid out to me a week ago and when I followed up about the balance, I was told the details for the payment had not been transferred to the other portion of my fund. Had I not called, no progress would have been made. I was told that the details would be transferred and that tax clearance would be app**** for during the course of this week (which takes 24 hrs) and by Friday they should be ready to pay. I called this morning and over the past 7 days NOTHING has happened. No one has app**** for tax clearance and I was asked to call back again next week. I am shocked at the level of service I have received from Old Mutual. I have had to follow up for weeks to get money paid to me that IS rightfully due and owing to me. I have other investments sitting with OM and will be cancelling those in light of the service I have received. I would not recommend going to OM for any reason!!!! From a company of such high standing, I am terribly disappointed.