SHOCKING ATTITUDE

I TRIED ACCESSING MY DETAILS ON THE OLD MUTUAL WEB SITE. I DO NOT REMEMBER THE LOGON DETAILS NOR MY PASSWORD..WELL TRY CALLING THEM IT'S USELESS..MY CELL NUMBER CHANGED THEREFORE CANNOT RECEIVE THE NEW PW VIA SMS....I CALLED IN THREE TIMES TO NO AVAIL..YOU HOLD ON FOR 15 MINUTES....I SENT MAIL AFTER MAIL ( ComplaintAdmin oldmutual AND (Service oldmutual )TO THEIR COMPLAINTS DEPT TO NO AVAIL..IT'S BEEN A WEEK AND NO PHONE CALL OR ACKNOWLEDGEMENT OF MY MAILS..USELESS BUNCH I TELL YOU!!AND PEOPLE WONDER WHY BUSINESS IS NOT WHAT IT SHOULD BE..MY ADVICE GO TO DISCOVERY NO ONE BEATS THEIR SERVICE AT THE MOMENT