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Candace H
1 reviews | Active since May 2024
14 Jul 2025, 13:52
Shocking!
Old Mutual Protect the worst company to deal with. Happy to take premiums every month hen you are healthy but almost impossible to claim when you really need to. Emails to customer services and complaints go unanswered. Absolutely no assistance. Shocking!
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Old Mutual's replyOfficial
14 Jul 2025, 14:33Hi Candace
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Jul 2025, 14:33
Official
Hi Candace
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management