MN
Michelle N
1 reviews | Active since Jan 2022
16 Feb 2022, 12:05
Shocking
---------- Forwarded message --------- From: Michelle van Niekerk <***> Date: Tue, 25 Jan 2022, 4:05 pm Subject: Old Mutual: Terrible Customer Service To: <***>, <***>
Good day
I would like to complain about Old Mutual. I send messages or emails or phone Francois Ellis and he just ignores me. I have heard nothing from him since 1st May 2021 as to how my Retirement Annuity is doing or how much my money has grown by now. I think in that case you can just cancel my debit orders with immediate effect and pay me back all the money I have wasted with Old Mutual.
Tamsin Michelle van Niekerk
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
16 Feb 2022, 12:06Dear Michelle V
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply16 Feb 2022, 12:06
Official
Dear Michelle V
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management