Sheer incompetence and lack of interest

<p>Around the 18 July I app**** for a funeral plan from Old Mutual. I completed the forms and submitted them to Old Mutual. Around the 20 July , as part of the procedure I had a medical examination (Medical Exam Request : ********** 6). Since then I have been following up with Tafane Andile for weeks and still I am no closer to having a funeral plan. I cannot believe that it can take 7 weeks to finalise a simple funeral policy. </p>