SHARES PENSION MEMBER A349381B -PEC***

To Whom it may concern<br> <br> We were contacted regarding old shares due of my deceased Mom. We provided all documents requested and now Old Mutual is not responding - It been over 2 months, no moneys received and I have even logged a complaint to the Complaints department.<br> So, after receiving everything - Why is there such a delay ? I have been told there is a backlog. Really, so long ??! I have other policies and am seriously disturbed at the lack of customer service .<br> <br> Regards<br> Mrs Rabdi <br> <br>