TR
Tim R

1 reviews | Active since Mar 2015

24 Mar 2015, 12:10

SHAME ON YOU. ONCE BITTEN, TWICE SHY

Lack of attention to my account, lack of feedback, lapsed policies on LIFE INSURANCE, and a complete nightmare for me. Then more promises by another consultant and makes a bigger problem. I moved to Old mutual for better service than Sanlam or Liberty and i could not have made a bigger mistake than moving to Old Mutual. Absolutely no faith in them that if i died tomorrow, my family would have what they need. Well done to you for messing up so badly. Turns out the Consultant Husband is her boss. Is that ********?

0
Replies (1)
Old Mutual
Old Mutual's reply25 Mar 2015, 15:26
Official
Hello TIMOTHYROBERTS,

Thank you for bringing this to our attention. We shall investigate this matter and contact you directly to resolve.

Kind regards
Belinda Hunt
Complaints Management