1 reviews | Active since Oct 2016

18 Dec 2025, 09:25

Severe Illness claim

Severe Illness claim Kan julle asb help het n eis in vir meer as 10 maande in. Stase 4 Kindey failer. Moet gaan vir behandeling maar Old Mutual kom nie die polis na nie. Elke Maandag word Woensdag en dan is dit weer Vrydag. So gaan ons al vir 10 maande aan.

Ek sal die waardeer as ons die eis kan afhandel voor ek my begrafnis moet reel. geen probleem om my geld te vat elke maand maar as hulle, hulle kant moet na kom is daar altyd n probleem

0
Replies (1)
Old Mutual
Old Mutual's reply18 Dec 2025, 09:55
Official
Good day Yolande, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management